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OnLine Help
Fixing ViSta Installation Problems

Installation Problems

You might get any of the following error messagse during installation, especially within a networked NT environment where ViSta may not be able to figure out the appropriate directory structure.
  • STANGE FILE NAME: filename
    This error message is obtained under NT when the path specification is in NetBios syntax rather than standard syntax. Only standard syntax is recognized. You can circumvent this problem by using Map Network Drive and then indicating in a shortcut to ViSta what the standard path names are.
  • ViSta was not found in directory: directory-name:
    This error message indicates that the expected structure of the sub-directories inside the ViSta folder is not present. The directories will have to be correctly restructured. You may need to unzip or download and unzip ViSta again.
  • Your USER directory does not exist.
    The user directory is not in the expected location. Remove the wxls32.ini file from its directory, and perform a new custom installation, indicating the correct location for the directory.
  • Did not find prefs/user directory.
    The user or prefs directory is not in the specified location. Remove the wxls32.ini file from its directory, and perform a new custom installation, indicating the correct location for the directory.
  • All you get is the > prompt.
    You have a corrupt or missing xlisp.wks file. Unzip or download and unzip ViSta again. Then remove the wxls32.ini file from its directory, and perform a new installation.

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