University of Valencia logo Logo del portal

  • SAP

SAP users can collaborate in the improvement of the service, through the following actions:

  • Giving their opinion on quality perceived in relation to the services offered by the SAP
  • Making suggestions that help us to improve.
  • Complaining when the services offered are not satisfactory.
  • Receiving attention related to information needs, doubts, issues, etc., which arise in relation to the services rendered by the unit.

Complaints and suggestions received by SAP will be answered in a maximum period of 30 calendar days.


The communication channels for this purpose are:

  • Phone assistance: 963 86 42 04 
  • Fax: 963 86 44 58
  • Postal assistance: Av. Blasco Ibáñez, 13 ‐ Nivell 2 ‐ 46010 València
  • Personal assistance: A les dependències del SAP en horari d’atenció (9 a 14 h de dilluns a divendres). 
  • Email:
  • Suggestions, Complaints and Compliments Mailbox
  • SAP surveys
This website uses proprietary and third-party cookies for technical purposes, traffic analysis and to facilitate insertion of content in social networks on user request. If you continue to browse, we consider that you are accepting its use. For more information please consult ourcookies policy