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  • SAP

SAP users can collaborate in the improvement of the service, through the following actions:

  • Giving their opinion on quality perceived in relation to the services offered by the SAP
  • Making suggestions that help us to improve.
  • Complaining when the services offered are not satisfactory.
  • Receiving attention related to information needs, doubts, issues, etc., which arise in relation to the services rendered by the unit.

Complaints and suggestions received by SAP will be answered in a maximum period of 30 calendar days.

 

The communication channels for this purpose are:

  • Phone assistance: 963 86 42 04 
  • Fax: 963 86 44 58
  • Postal assistance: Av. Blasco Ibáñez, 13 ‐ Nivell 2 ‐ 46010 València
  • Personal assistance: A les dependències del SAP en horari d’atenció (9 a 14 h de dilluns a divendres). 
  • Email: sap@uv.es
  • Suggestions, Complaints and Compliments Mailbox
  • SAP surveys
 
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