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With the purpose of collaborating in the improvement of the provision of the Service, users of the Tarongers Campus Management Unit may:

  • Give their opinion on the perceived quality of the offered Services.
  • Make suggestions for improvement.
  • Raise complaints and claims if the services provided prove unsatisfactory.
  • Receive attention regarding information needs, concerns, questions, etc., with regard to the services offered by the Unit.

Open channels of communication:





Mailing address





Email address       


Personal attention

At the management Unit facilities during office hours (from 9 am to 14 pm, Monday to Friday)


Suggestions, complaints and compliments mailbox




Associated commitments:

  • Reply to complaints and suggestions within 30 calendar days.
  • Reply to suggestions: We undertake to inform those who make suggestions about the effects they may have on improving the provision of the services we offer.