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In the philosophy of the projects of the Web and Marketing Unit it is very ingrained the condition of always keeping, beyond the finalization of the web implementations, a personalized and continuous user assistance service.
This assistance involves the daily support to the editor's task.

The assistance hours are from 09:00 to 11:00 and from 11:30 to 15:00, Monday to Friday. Five telephone lines are at the disposal of the UV editors: 43368 - 43877 – 44015 - 43930 - 43931

A contact email address is permanently available to all UV editors, exclusively to solve doubts and problems in relation to editing with the UV Web Content Management System:, and we commit ourselves to answer on the same day the email is received.

And OPEN DAY sessions are specifically organized, in which we will personally work to solve any doubts that any editor could have in relation to editing with the new version of the UV Web Content Management System, every first Friday on a monthly basis, in the computer room of the Web and Marketing Unit in the Burjassot Campus.

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