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  • Which are the basic prevention measures that I must respect within the UV facilities?

    In the UV facilities, you should respect the general measures to prevent the transmission of the disease: hand hygiene, use of masks as much as possible and maintain the recommended safety distance of one and a half meters between people.

    In addition, if prescribed by your doctor, you should stay at home.

    We recommend that you inquire the Conselleria (Regional Department) section of this website, on action in cases of contagion or quarantine, for information on these situations.

  • How have preventive measures been organised against COVID-19 during this period?

    Before starting 2021-2022 school year, the UV introduced, in a coordinated way, the preventive measures against COVID-19 recommended by health authorities into the five Valencian public universities: 

    • Reorganisation of spaces, circulation and furniture to guarantee the interpersonal distance recommended in common spaces. 
    • Limited capacity in classrooms, meeting rooms, assembly halls, toilets and lifts.
    • Installation of protective screens in customer service workplaces. 
    • Installation of hydro-alcoholic solution dispensers at the entrances of the buildings and in those spaces where there is a major people flow. 
    • Revision and adaptation of the ventilation systems to minimise the re-circulation of indoor air and guarantee its renewal by means of a natural and/or mechanical ventilation, according to health authorities' recommendations. 
    • Increase in cleaning and disinfection service. 
    • Increase in the information service and access control. 
    • Prioritisation of telematic and telephonic attention. 
    • CO2 monitoring in classrooms to allow follow-up and assessment of ventilation measures.
  • Is the use of face masks mandatory at all times for the student body?

    It is highly recommended that you wear a mask in the Universitat's interior common areas, especially if the ventilation is not adequate, if you cannot keep a safe distance or if you are a vulnerable person* or are in the presence of vulnerable people. The mask will be provided in the areas that have been determined by those responsible for the different structures of the UV.

    In outdoor areas, it is also advisable to wear a mask when it is not possible to maintain the recommended safety distance or when you are in the presence of vulnerable people (or if you are part of them).

    *People over 60 years of age, pregnant women and generally immunocompromised persons.

  • I cannot wear a mask for medical reasons or for any other reason, what should I do?

    If you are unable to wear a hygienic or surgical mask for any reason under regional regulations, please contact the COVID reference person at your centre and provide them with the necessary documentation. Your centre and your teachers will pay special attention to the specific support needs you may have and you will be able to continue your studies at a distance during this period. In addition, when possible, the COVID reference person at your centre can agree on alternative prevention measures for face-to-face assistance.

  • I am part of a vulnerable group, do I need to take any special care?

    If you are part of a vulnerable group* in relation to COVID-19 and you have doubts about the specific protection measures, contact the Covid person in charge of your centre, who will pass the query to the Health and Safety and the Environment Service, if the person in charge considers it appropriate. In general, hand hygiene measures, distance and the use of FFP2 masks are very effective.

    *People over 60 years of age, pregnant women and immunocompromised people in general.

  • Are all university facilities open? Can I move around the UV as usual?

    The UV started the academic year 2021-2022 in a scenario of very advanced vaccination and pandemic control. Consequently, the services can be used and the usual activities can be carried out (libraries, sports, cultural activities, etc.) always respecting the protocols and specific prevention guidelines that have been established in each case.

    However, and favoured by the teleworking protocol, it is necessary to collaborate in the reduction of concurrence, travel and unnecessary contacts while respecting the prevention recommendations:

    • Reduce travel on UV premises to the minimum necessary.
    • Avoid prolonged stays in corridors and other areas of passage or common use.
    • Ensure the maintenance of the recommended interpersonal distance.
  • With whom should I consult about prevention measures against COVID-19 in my centre?

    You must contact the reference person for aspects related to the COVID-19 in your centre. If necessary, this reference person will transfer your query to other services or to the person responsible for COVID at the UV.



  • What do I do if I have any COVID-19 symptoms?

    If you manifest any COVID-19 symptoms, you must stay home and make immediate contact with your health centre. Furthermore, if you had been to any of the facilities of the Universitat de València (UV) in the last 48 hours before the onset of symptoms or the taking of samples for the diagnosis, you must inform us through the following email adress

    The most common symptoms compatible with COVID-19 include fever, cough and shortness of breath. In some cases, there might be loss of smell and taste, shivering, sore throat, headache, general weakness, muscle pain, diarrhoea or vomiting. Severe symptoms, which require of immediate and urgent attention, are shortness of breath, chest pain or tightness, trouble speaking or moving, disorientation or bluish lips or face.

  • When should I contact

    If you have symptoms or have been diagnosed with the disease by a PCR test and have been in the UV facilities since 48 hours before the onset of symptoms or the taking of a sample for diagnosis, you should report this as soon as possible to

    It is not necessary to send the communication to in other cases of isolation, for example, if you are in quarantine because you are in close contact with a contagious case or if you have been diagnosed with the disease but have not been to the UV facilities in the indicated period.

  • What does the Universitat de València do when a message is received in How can I facilitate this procedure?

    When a case of COVID-19 is confirmed, the Universitat works with the health authorities to identify and inform about the possible close contacts in the university. The purpose of this collaboration is to act as soon as possible in order to prevent contagion among the members of the university community.

    When making contact, provide us the following information so as to facilitate the procedure:

    • Your full name and contact telephone number.
    • Facilities of the UV you have been in within the last 48 h before the onset of symptoms or the diagnose.
    • People from the university community with whom you have been with less than 2 metres away and for more than 15 minutes without using the mask properly.

    The teamwork only takes action when there is a case within the university community that manifests symptoms or whose diagnosis has been confirmed with a PCR test or equivalent. Thus, reporting other situations is not necessary, such as preventive lockdowns due to close contacts or quarantines of dependent family members.

  • I have been told that I should be quarantined because of close contact with a confirmed case of infection. What should I do? How can this affect my studies?

    If you are in quarantine, contact your teachers or follow the specific instructions provided by your centre.

    You do not need to notify unless you have symptoms compatible with COVID-19 or the diagnosis is confirmed by a PCR test or equivalent.

  • Am I obliged to inform UV that I have been diagnosed with the disease? Is this information confidential?

    You are not obliged to communicate this. It is your health centre or the public health authorities who have the responsibility to identify and inform your potential close contacts or the UV once they confirm your diagnosis.

    However, if you have been in the university facilities since 48 hours before the onset of symptoms or the taking of a sample for diagnosis, we recommend that you send a communication to to speed up the task of identifying close contacts and taking other preventive measures.