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The Language Policy Service is committed to:

»Inform and give advice to the university community about languages and to keep the information channels of the SPL updated ─ website, e-mail lists, social network tools, physical presence in self-learning language centres, personal and telephone support, etc.

»Measure, evaluate and publish about participations in dynamisation organised activities, as well as the training services and language, terminological advice that are offered (addressees, levels, type of service, volume, etc.).

»Implement measures to improve offered services and terms of collaboration when it comes to users ─ consider, evaluate and answer all requests, suggestions, complaints and proposals made about offered services. And consequently, to modify, increase, expand and replace our services looking for effectiveness, the attainment of the goals of the Universitat de València and the Language Policy Service and the satisfaction to needs of the university community.

»Publish the report at the end of every year along with the action plan for the next year.

»Implement measures to protect the environment ─ prioritize electronic information channels (website, e-mail, etc.); reduce paper consumption or, ultimately, use recycled or eco-friendly paper.

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