Limits, quotas and packages

The existence of occupancy limits (quotas) is necessary to distribute equally, among all users, the space available on a server. It also allows you to prevent a single user from abusively (or accidentally) occupying such an amount of space that it causes the server to crash.

Current limits

Inbox: The maximum size that your mailbox can occupy is 9 GBytes (staff server) or 600 MBytes (student server).
Remote mailboxes: In addition to your inbox, you can host other "remote" mailboxes on the server. The remote mailboxes share the space with the input mailbox.
Packets: a message will be considered a "packet" when its size exceeds 5MBytes.
Any package that remains in the parcel for more than 15 days will be deleted.
The total capacity of the parcel, for all the packages of all the users, is 800 Gbytes (staff) or 450 Gbytes (students).

Overcoming Limits

In case there is less than 30% of the mailbox space left, the server will send a warning message more and more often (up to one per day), as long as the mailbox size does not drop below that percentage. It will also notify each time the user connects.

If the total space occupied reaches the limit, the mailbox is locked and all messages that arrive after that point are returned. All other mailboxes are also locked, in the sense that no more messages can be added to any of them. One last message advising of the blocking is left in the inbox.

Unlock mailboxes

To unblock INBOX and/or remote mailboxes, just delete messages from them until the total space occupied falls below the permanent limit. After 5-10 minutes, the mailbox will be unlocked. If you don't know how to lower the mailbox occupancy, see

Package Deposit

Messages that exceed the limit mentioned above will be qualified as "packets".

The packages are not deposited in your mailbox, but are diverted to the Parcel Service, after sending you a short message notifying you of the arrival of the package.

There are many reasons for this. An excessively large message can become a serious nuisance (especially for those who connect through not very fast lines); not to mention the chances of mailbox hang or server mailbox space saturation.

A user's packages sent to the parcel are stored in a remote mailbox automatically created for this purpose called "user_packages" (where "user" will be the name of the corresponding user). This mailbox will be accessible by the user as one more remote mailbox, but its occupancy is not counted in the total occupancy of the user but in the parcel.

Note that the package, in turn, also has a limited size and that it is shared by everyone. If it is filled, all new packet will be returned. Try then, for the good of all, not to abuse. Please immediately delete the packages you have already collected.

Package collection

To pick up a package, use correo.uv.es After connecting, click on "Correo"; a page will appear showing the index of your INBOX mailbox; You can switch to the "user_packages" mailbox by selecting it from the drop-down menu at the bottom right of the page (click "execute" if necessary).

If you connect using any other mail client (which must be configured as IMAP), you will be able to access "user_packages" in the same way as any other remote mailbox. Normally, it will appear in a list next to your "INBOX".

Note: some IMAP clients do not show remote mailboxes that they have not created themselves: you have to "subscribe" to these mailboxes with the corresponding commands.