Vicente Martinez-Tur is a full Professor in Organizational Psychology at the University of Valencia. He is member of the IDOCAL (Research Institute of Personnel Psychology, Organisational Development, and Quality of Working Life). He has published numerous research studies in the discipline in books and international scientific journals. He coordinates several research projects about the impact of organizational and work processes (justice, climate, emotional labor) on external reactions of customers (satisfaction, quality of life). He is also interested in the investigation of inter-group relationships. One of his main research contexts is the sector of services for individuals with intellectual disability and processes and interventions to improve quality of life of service users.