Master's Degree in Quality Management

Learn autonomously, making informed decisions in different contexts, making judgements based on experimentation and analysis and transferring knowledge to new situations.
Be able to communicate effectively both orally and in writing, adapting to the characteristics of the situation and the audience.
Propose creative and innovative solutions to complex situations or problems specific to the field of knowledge to respond to different professional and social needs.
Demonstrate knowledge and understanding of social inequalities based on sex and gender within this specific field of study; integrate the different needs and preferences based on sex and gender into the design of solutions and problem solving.
Contribute to designing, developing and implementing solutions that address social demands, taking the Sustainable Development Goals as a reference.
Demonstrate critical and self-critical reasoning within the field of study, considering aspects such as professional ethics, moral values and the social implications of the different activities carried out.
Collaborate effectively in work teams, assuming responsibilities and leadership roles and contributing to collective improvement and development.
Study the main ISO 9001 standards and reference models in quality management.
Plan and organise all activities related to quality management.
Use tools to assess and control quality as well as different continuous improvement techniques.
Lead teams and empower them.
Promote commitment to quality in all departments and at all hierarchical levels of the organisation.
Know the main technical tools and quality management programmes.
Understand the human and organisational dimension of quality and its contribution to sustainability.
Understand customer orientation in the context of quality management.
Know how to integrate quality systems with other complementary management systems.
Audit quality management systems including process measurement and monitoring indicators.
Design, implement and manage a quality management system in any type of organisation.
Identify non-conformities in organisational processes and implement a solution.
Make strategic, tactical or operational decisions in the field of quality management.