Advice on managing consumer complaints and claims
Analysis of the benefits in the implementation of new technologies (ICT) and innovative methodologies in service companies
Analysis of trends and strategies for the sustainability and innovation of enterprises in the service sector (commerce and tourism)
Strategic and managerial consultancy in the field of commercial distribution and in the sector of commercial accommodation and hotel business
Study of brand and brand equity in service companies
Study of consumer behaviour and relevant emotions in the purchasing and loyalty process
Study of value and co-creation of value process in the B2B and B2C environments
Training in Administration and Management of the Commercial Enterprise
Chamber of Commerce of Castellón, Valencia and Alicante.
Training in Management and Marketing of Urban Centres
Diploma in collaboration with AGECU, Cámara Valencia, Oficina Pateco and Covaco, among others.
Training in Quality applied to Business. Customer service.
University Extension Course.
