In an increasingly computerised world like ours, many of the tasks we need to perform in our daily lives end up being related to and dependent on Information and Communication Technologies (ICT). This includes, of course, the tasks of caring for ourselves and the people around us. In this sense, the pandemic associated with COVID-19 has only aggravated and highlighted the impact that ICTs have on our society, both economically and socially, highlighting the negative consequences of the lack of access to these technologies and exposing the importance of the digital divide, which is especially accentuated in the most vulnerable groups. Addressing this situation by preventing bias and discrimination poses many challenges and cannot depend solely on the involvement of users, but requires a holistic social change that requires public and private entities to make better use of new technologies and incorporate greater Diversity, Equity and Inclusion (DIE&I) to ensure equitable access to ICTs.

Closing the digital divide will not be possible unless we start focusing on all aspects of software development, putting people at the centre of the process. Even less so if we do not look at the process from all the perspectives involved. We talk about incorporating the Ethics of Care from software development and the underlying mathematical algorithms, but also from law, economics, education. Shifting software development towards a socially focused model will help shape the 2030 Agenda leaving no one behind regardless of gender, age, or any other personal situation, in this increasingly digital world.