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Organizational performance focused on users’ quality of life: The role of service climate and “contribution-to-others” wellbeing beliefs - Pătraș et al.

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El IDOCAL ha publicado un artículo que indaga en el performance organizacional orientado a la mejora de la calidad de vida de las personas con discapacidad intelectual, y cómo la cultura eudaimónica de ayuda y el clima de servicio lo favorecen.

Se puede encontrar en la bases de datos ScienceDirect, si accedes desde la red de la Universitat de València.

Título: Organizational performance focused on users’ quality of life: The role of service climate and “contribution-to-others” wellbeing beliefs

Autores: Luminița Pătraș, Vicente Martínez-Tur, Yolanda Estreder, Esther Gracia, Carolina Moliner y José María Peiró

Abstract: The investigation of organizational factors as precursors of the quality of life (QoL) of service users in organizations for individuals with intellectual disability has been relatively neglected.With this in mind, this study tests the mediation of service climate between employee's “contribution-to-others” wellbeing beliefs (COWBs) and organizational performance focused on the QoL of individuals with intellectual disability. A total of 104 organizations participated in the study. Data were collected from 885 employees and 809 family members of individuals with intellectual disability. The results of the multilevel mediation model supported the hypotheses. When employees believe that their own wellbeing depends on helping others (COWBs) service climate reported by employees is stimulated. Service climate in turn was associated with organizational performance focused on QoL of people with intellectual disability, assessed by family members. The manuscript concludes with theoretical and practical implications of the study.

Revista: Research in Developmental Disabilities

Fecha de actualización: 11 de mayo de 2018.

 
 
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