The quality manual according to the ISO 9001:2008 Standard is defined as: “Document that specifies the quality management system of an institution”
The ISO Standard specifies that the organisation must establish and maintain a quality manual that includes:
- The scope of the Internal Quality Assurance system (SAIC)
- The documented procedures or its references
- Description of the interaction between system processes
The manuals are developed by the organisation in order:
- To communicate the quality policy, procedures and requirements of the organisation
- To describe and to implement an effective Quality Assurance System (SAIC)
- To provide an appropriate monitoring of the practices and activities of quality assurance
- To train the staff on the Quality Assurance System requirements
- To present the Quality Assurance System for external purposes
In the quality section of each of the centers of the University of Valencia you can consult the composition of the quality committee, as well as its quality manual and related information.
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