The Ombuds officer of the Universitat de València participated in the Conference on "Mediation as a tool for conflict management and resolution", which was held on 4 March in the Conference Hall of the Faculty of Law, organised by the Culture for Legal Mediation Chair UV-GV, under the direction of PhD professors Silvia Barona and Ana Isabel Blanco, and the secretarial work of professor Sonia Rodríguez. The conference consisted of three sessions. The first session was on "Conflict and how it affects our daily lives", and was led by Dr. Pilar González and Dr. Lucía Llinares, both full university professors of Social Psychology at the UV. The second session dealt with "Mediation in education and its projection in young people", by Dr. Carlos Caurín (co-director of the UV's specific Master's Degree in Coexistence and School Conflict Resolution and coordinator of mediation at the San Vicente Ferrer Secondary School in València) and Prof. Dr. Marta Talavera (co-director of the UV's specific Master's Degree in Coexistence and School Conflict Resolution). In the third and last session, the University Ombuds officer of the University of Castilla-La Mancha, Prof. Dr. Ágata M. Sanz, and the Ombuds officer of our University, Prof. Dr. Adela Serra, discussed the topic "Mediation as a tool for conflict management and/or resolution at the University".