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This service joins all the requests related to the Information Systems Service made by the users of the University. There are as many kinds of incoming requests as applications dealt with by the Information Systems Service (microcomputing trouble tickets, email account request, website request, request of programmes licensed by the University, IP number request for the university’s machines, request for new programmes in computer rooms of the UV, request for disk space, email problems, website problems, problems with licensed packages installation, operating data request, university management applications).

Located in the address it is operational 24 hours and provides full interaction with the user.

From November 20 to December 22, the "Annual satisfaction satisfaction survey for the users of the Information Service has taken place". First of all, I would like to thank the collaboration, to all the users, who have contributed to giving their valuable opinion. This year, the degree of participation was 71%. Second, to find that the service provided, has a very positive assessment since 88% of the surveys are "Satisfied" or "Very Satisfied." Also indicate that, thanks to the annotated comments, we can incorporate improvements in the following editions of the survey.

The detail of the graphs and also the comparison with previous years are available in the following links: