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INFORMATIVE EXTRACT OF CURRENT POLICIES FOR MATERIAL DAMAGES-ALL RISK (AR) AND DAMAGES TO THIRD PARTIES-CIVIL LIABILITY (CL):

 

 

PROCEDURE FOR ACCIDENT PROCESSING

1st - Start: The affected user—or a person designated for this purpose by the Institute/Center—shall complete the ticket found at the bottom of this page. They must correctly select the Research Institute or Functional Unit where the incident occurred and specify whether the case involves material damage covered by the All-Risk (TR) policy or damage to third parties external to the UV covered by the Civil Liability (RC) policy.


2nd - Providing documentation: The user will submit the following documentation to the aforementioned claim ticket (button at the bottom):

  • All Risk. In case of material damages (AR): Receipt and inventory of the asset, photographs (if applicable) and repair budget
  • All Risk. In case of theft (AR), receipt and inventory of the asset, copy of the complaint to the Police
  • Civil Liability (CL). Economic Report or Assessment and, where appropriate, photographs

  • Important Note: Any additional documentation or communication that could not be submitted when the claim was opened must be provided via the specific ticket assigned to that claim, not by email.

3rd - Communication of the accident to the insurance company via the ticket: Once the USI Paterna receives the ticket and any corresponding attached documentation, the Unit will process the incident report with the insurance company. Once the insurer opens a claim file, the reference number will be communicated (via the ticket) to the person who reported the incident for the appropriate purposes.

4th - Compensation: In the event that the accident gives right to compensation, the insurance company will transfer the resulting amount to:

  • In the case of material damages-AR, the bank account of the UV and, from the USI Paterna, the Accounting Service will be requested to incorporate it to the corresponding budget (s).
  • In the case of damages to third parties-CL, it can be transferred directly to the bank account provided by the interested party.

5th - Estimated resolution period: One month from the submission of the ticket