Description
In this line we analyse the application of different quality management approaches, models, systems and techniques, and how they affect the process of shaping business strategy and, as a consequence, organisational results.
Keywords
Quality management, strategy, organisational performance, ISO 9001, TQM, rational strategy, emergent strategy
Manager UV
- Balbastre Benavent, Francisco
- PDI-Titular d'Universitat
- Coordinador/a Curs
Research group
Frascati classification
