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Publicacions del grup d'investigació

 
  • Buzova, D., Sanz-Blas, S., & Santos-Rojo, C. (2022). Disruptive innovation discourse: are academic research and news media on the same page?. Technology Analysis & Strategic Management, 1-16.
  • Buzova, D., Sanz-Blas, S., & Cervera-Taulet, A. (2022). Co-creating emotional value in a guided tour experience: the interplay among guide’s emotional labour and tourists’ emotional intelligence and participation. Current Issues in Tourism, 1-15.
  • Martínez-Molés, V., Jung, T. H., Pérez-Cabañero, C., & Cervera-Taulet, A. (2022). Gathering pre-purchase information for a cruise vacation with virtual reality: the effects of media technology and gender. International Journal of Contemporary Hospitality Management, 34(1), 407-429.
  • Ouazzani, Y., Calderón-García, H., Tubillejas-Andrés, B., & Cervera-Taulet, A. (2022). Perceived Value of the Opera Experience in the Real and Virtual Spheres: Dimensions that Make the Difference. International Journal of Arts Management, 25(1).
  • Pérez-Cabañero, C., Schlesinger, W., & Cervera-Taulet, A. (2022). Exploring Attendees' Experience at a Reggae Festival: A Case Study of Rototom Sunsplash. International Journal of Arts Management, 24(2), 13-26.
  • Buzova, D., Sanz-Blas, S., & Cervera-Taulet, A. (2021). “Sensing” the destination: Development of the destination sensescape index. Tourism Management, 87, 104362.
  • Garrigós-Simón, F., Sanz-Blas, S., Narangajavana, Y., & Buzova, D. (2021). The nexus between big data and sustainability: an analysis of current trends and developments. Sustainability, 13(12), 6632.
  • Santos, M., Schlesinger, W. (2021). When love matters. Experience and brand love as antecedents of loyalty and willingness to pay a premium price in streaming services, Spanish Journal of Marketing – ESIC, 25(3), 374-391.
  • Sanz-Blas, S., Buzova, D., & Pérez-Ruiz, P. (2021). Building relational worth in an online social community through virtual structural embeddedness and relational embeddedness. Technological Forecasting and Social Change, 162, 120350.
  • Schlesinger, W.; Cervera-Taulet, A. & Wymer, Walter (2021). The influence of university brand image, satisfaction, and university identification on alumni WOM intentions, Journal of Marketing for Higher Education.
  • Buzova, D., Cervera‐Taulet, A., & Sanz‐Blas, S. (2020). Exploring multisensory place experiences through cruise blog analysis. Psychology & Marketing, 37(1), 131-140.
  • Hosany, S., Buzova, D., & Sanz-Blas, S. (2020). The influence of place attachment, ad-evoked positive affect, and motivation on intention to visit: Imagination proclivity as a moderator. Journal of Travel Research, 59(3), 477-495.
  • Schlesinger, W., Cervera-Taulet, A., & Pérez-Cabañero, C. (2020), Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations, Tourism Management Perspectives, 35, July, DOI: 10.1016/j.tmp.2020.100699
  • Schlesinger, W.; Cervera Taulet, A.; Miquel-Romero, M. José (2020) ¿Cómo marca el patrocinio de un evento deportivo de alta implicación a la marca patrocinadora? Aplicación al caso de instituciones públicas. Cuadernos de Gestión. 20 (2), 123-147,
  • Tubillejas-Andrés, B., Cervera-Taulet, A., & Garcia, H. C. (2020). Assessing formative Artscape to predict opera attendees’ loyalty. European Business Review, 33(1).
  • Tubillejas-Andres, B., Cervera-Taulet, A., & García, H. C. (2020). How emotional response mediates servicescape impact on post consumption outcomes: An application to opera events. Tourism Management Perspectives, 34, 100660.
  • Buzova, D., Sanz-Blas, S., & Cervera-Taulet, A. (2019). ‘Tour me onshore’: understanding cruise tourists’ evaluation of shore excursions through text mining. Journal of Tourism and Cultural Change, 17(3), 356-373.
  • Buzova, D., Sanz-Blas, S., & Cervera-Taulet, A. (2019). Does culture affect sentiments expressed in cruise tours’ eWOM?. The Service Industries Journal, 39(2), 154-173.
  • Cervera, A.; Pérez-Cabañero, C.; Schlesinger, W. (2019). Experience management as an innovative approach in emerging Mediterranean destinations, Journal of Business Research, online 2018.11.037. SSCI
  • Sanz-Blas, S., Bigne, E., & Buzova, D. (2019). Facebook brand community bonding: The direct and moderating effect of value creation behaviour. Electronic Commerce Research and Applications, 35, 100850.
  • Sanz-Blas, S., Buzova, D., & Carvajal-Trujillo, E. (2019). Familiarity and visit characteristics as determinants of tourists' experience at a cruise destination. Tourism Management Perspectives, 30, 1-10.
  • Sanz-Blas, S., Buzova, D., & Miquel-Romero, M. J. (2019). From Instagram overuse to instastress and emotional fatigue: the mediation of addiction. Spanish Journal of Marketing-ESIC, 23(2), 143-161.
  • Sanz-Blaz, S.; Buzova, D. y Schlesinger, W. (2019). The Sustainability of Cruise Tourism Onshore: The Impact of Crowding on Visitors’ Satisfaction, Sustainability, 11(6), 1510.
  • Sanz-Blas, S., Carvajal-Trujillo, E., & Buzova, D. (2019). The moderating effect of personal and situational characteristics in behavioural factors affecting ports of call. Current Issues in Tourism, 22(2), 133-141.
  • Tubillejas-Andrés, B., Cervera-Taulet, A., & Calderón García, H. (2019). Feeling emotions in the public performing arts sector: does gender affect?. International Review on Public and Nonprofit Marketing, 16, 1-22.
  • Fidel, P.; Schlesinger; W.; Espósito, E. (2018). Effects of Customer Knowledge Management and customer orientation on innovation capacity and marketing results in SMES: the mediating role of innovation orientation, International Journal of Innovation Management, DOI 10.1142/S136391961850055X 
  • Sanz-Blas, S., Bigné, E., & Buzova, D. (2017). m-WOM in a brand’s Facebook fan page. Online Information Review, 41(7), 936-953.
  • Sanz-Blas, S., Buzova, D., & Carvajal-Trujillo, E. (2017). Investigating the moderating effect of information sources on cruise tourist behaviour in a port of call. Current issues in tourism, 20(2), 120-128.
  • Schlesinger, W., Cervera Taulet, A.; Pérez-Cabañero, C. (2017). Sticking with your university: the importance of satisfaction, trust, image, and shared values, Studies in Higher Education, 42 (12), 2178-2194. 
  • Pérez-Cabañero, C.; Schlesinger, W.; Cervera Taulet, A.(2017). Analysis of the impact of length of stay on the quality of service experience, satisfaction and loyalty, International Review on Public and Nonprofit Marketing 14 (2), 253-268.