Description
Process management meta/routines, the core of quality management and lean management, allow staff to apply their creative ideas and to avoid errors and waste, improving healthcare quality, and the satisfaction of users and employees.
Keywords
quality management, hospital management, process management, lean management, continuous improvement
Manager UV
- Moreno Luzon, Maria Dolores
- PDI-Catedratic/a d'Universitat
Frascati classification
