The maintenance company provides service in integral building maintenance.
The service may be:
- Conductive: including any activity related to equipment and facilities’ activation and deactivation.
- Preventive: including daily and systematic work of verification, inspection, revision, cleaning, adjustment, correction and replacement of deteriorated or damaged components.
- Predictive: including inspection and revision of components to clarify its current state and replacement of components based on performance parameters.
- Law-Technical: including specific maintenance, mandatory or recommended, within the current and coming regulations.
- Corrective: the most demanded maintenance, including non-systematic adjustments, corrections and component replacement, aiming to keep the performance level from malfunction, service disruption and abnormal performance parameters that may lead to human or material damage.
Maintenance materials used, unless its replacement isn’t due to a lack of maintenance, will have their independent billing. The starting €300 on the contractor will be deductible (after award discount, taxes not included) for each elemental operation of maintenance.
- Modification: including any correction, replacement, refurbishment, amplification and modification aiming to adapt to new necessities and improve its performance level. Such maintenance will be the result of a previous study or project.
Workers and materials will have their independent billing for modification maintenance. Time investment for the maintenance of the minimum personnel stablished will be deductible.
Budget may be requested for other companies.
Important technical prescription sheet points:
Emergencies must be atended immediately (up to 2 hours if it comes from a phone call from the Continuous Attention Service outside the personnel work hours), urgencies must be atended within 48 hours, regular work must be atended within a week and other work must be atended within a month.
Work requiring resources not included in the budget that may require additional billing must be presented by the maintenance company with its study within a week. Submission period will be reduced to the minimum for those incidents that may affect the normal functioning of the University.
In order to request an intervention, authorised personnel (administration, service coordination, faculty maintenance team, etc.) can do i ton the Technical and Maintenance Website:
Company: SERVEO SERVICIOS, SAU
Contract initial period: 16 _nov_ 2024 to 15_nov_ 2026.
Contact:
- Office hours:
- Monday to Friday (7:00am to 3:00pm). Maintenance responsible: 689796659
- Monday to Friday (3:00pm to 9:30pm) Afternoon maintenance responsible: 690940189
- Saturday (8:00am a 2:00pm): Saturday maintenance responsible: 690940189
- Technical Manager: Fernando Corbalán Campos 679629069
- fcorbalan@serveo.com
- Non-Office hours:
Call Centre: 911501110 // 911501111.
