Users of the Secretary’s Office of the Escola Tècnica Superior d’Enginyeria can collaborate in the improvement of the service, through the following actions:

• Giving their opinion on the quality perceived regarding the services offered by the unit.
• Making suggestions that help us to improve.
• Complaining when the services offered are not satisfactory.
• Receiving attention related to information needs, doubts, issues, etc., which arise in relation to the services rendered by the unit.

Open communication channels

• Telephone services: 96 3543211
• Postal services: Av. de la Universitat, s/n, 46100 Burjassot
• Fax: 96 3543207
• Email: etse@uv.es
• Personal service: In the facilities of the Office of the Secretary of the Escola Tècnica Superior d’Enginyeria during the opening hours (9:00 to 14:00, Monday to Friday and 16:00 to 18:00 Monday and Thursday).
• Complains, suggestions and greetings box
• Surveys