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E-resources FAQs

1. What types of e-resources does the collection of the University of Valencia contain?
Among the electronic resources of the UV we can find collections of e-journals, e-books, databases, encyclopedias, dictionaries, e-press, doctoral theses, etc.

2. Is there any paid access resource?
 No,  in our collection we include free access e-resources that seem interesting to us. You can tell them apart because in the resource or bibliographical register that appears in the catalogue there is a field called "Info Accés" that reads "Accés lliure". Example: DOAJ, free access e-journal collection

3. Can I access the e-resources from home?
 Yes, by configuring the VPN on your computer.Sí, configurando la VPN en tu ordenador. Check the instructions.

4. Can I access the e-resources from my laptop?
 If you're on campus and your laptop supports wifi, you just need to connect. You can also plug it into the adaptors on the library tables. Ask for help at the information desk and see the guide written by the Information Systems Service.

5. What resources can I access from my phone?
 Some e-resources have versions for iPhone/iPad/iPod Touch, for example, RefWorks, Emerald, SciVerse or Ebsco databases. You will find information on the page corresponding to each resource. 

6. Where can I find the journal Nature?
 Trobes contains all journals (printed and electronic). You can search for them by limiting "title" and type of document "journal". For electronic journals, you can also check the A/Z portal.

7. What journals are available for each subject area?
There is a drop-down list on the A/Z portal to search by subject area.

8. I have a citation, but the journal title is abbreviated. What is the full title?
 There is a list of abbreviations for science journal titles in the ISSN website. 

9. I cannot access a e-journal that asks for an username and a password. To whom should I request them? 
Some journals require an username and a password. If you're accessing them through the UV network or from a VPN connection, an intermediate screen will appear showing this data.

10. When trying to download a pdf article, there is a warning saying that my institution does not have a subscription, why?
Send an email to We will try to fix it as soon as we can. 

11. Is there any electronic journal in Spanish? 
 Although there aren't many, we have some collections of electronic journals in Spanish, especially in the area of Humanities and Social Sciences. Many of them are part of the resource "Col·lecció pròpia" (own collection).

12. We are subscribed to the journal Nature, but I cannot download an article from 1982.
The subscription does not cover all issues. You must check the issues that appear in the catalogue. 

13. I want to access an electronic journal from the catalogue, but there are several links. Which one should I use? 
Many times we have electronic access to a journal through different portals. Choose the one that covers the issues you need, or the one you're more familiar with. 

14. How can I keep up with the latest Nature issues?
 Most journal portals offer the possibility to subscribe to alerts for a specific title. Search the help pages and follow the instructions. If you have any questions, write to

15. How can I keep up with the latest releases on Environmental Sciences?¿Cómo puedo estar al día de qué se publica sobre la materia Ciencias Medioambientales?
You need tio define your user profile in most journal portals and databases and select the subject area you are interested in, so that you can receive regular alerts by email.

16. We are not subscribed to the journal Nature but a professor has said that it is essential for his subject. To whom should I send a proposal for subscription? 
 Send us your suggestions to, so that we know which titles interest students. 

17. A lecturer wants us to buy an ebook. Who should we contact? 
As you would do with printed books, you can fill in the form that will be submitted to the librarian responsible for acquisitions. 

18. Can I Know the permitted usages for each electronic book collection? 
You can check the possibilities of each collection of e-books in this box, besides useful information such as access links, subjects or avaible mobile aplications.

19. Are all the ebooks in the catalogue? 
 Trobes contains almost every ebook. Search for them on the specific search page.

20. What ebook collections are available? 
 You can access all the collections we are subscribed to from the catalogue. 

21. Can I download a full ebook?
 Each collection has a different download policy. Some collections might allow you to download chapters or pages, while others might allow you to print a limited range of pages. See the help pages. 

22. Can I print an ebook chapter?
 It depends on the collection. When searching for the ebook in the catalogue, read the section stating its terms of use. 

23. What databases do we have for each subject area? 
 You will find in the catalogue a list to search databases by subject area.

24. I have accessed a database but I don't understand how it works. Who can explaint it to me?
Ask your reference librarian. They will help you with databases. Moreover, there may be a training session for that specific database. Consult the sessions calendar or request a custom made course on a specific resource or topic.

25. The database does not work, what do I do?
Send an email to We will fix the problem as soon as possible.

26. When trying to access a database or electronic journal, I get a message saying that access is limited. Why? 
Some databases only allow a limited number of users to be connected at the same time. It can also happen that someone was connected and did not log off. In these cases, you will have to wait a little: iddle sessions will be disconnected automatically. 

27. I don't understand how e-resources work, I need someone to explain it to me. Where do I go? 
You can go to the information and reference service in your library.

28. When searching a database, how do I know if the full text of the references that interest me is available?
Go to the Trobes catalogue and search the publications by title to find the titles and collections available 

29. What are OA journals? 
 The journal is part of an open access collection: they are free, but we include them in the catalogue because students may find them useful.

30. How many OA collections are in the catalogue? And how are they distinguished?
We have around 25 open access journal collections, chosen for their academic relevance. They include international journals, like DOAJ, or Spanish journals such as those published by the Complutense University of Madrid. Some address an specific area, such as DML-E : Mathematics Digital Library and others are multidisciplinary, like SciELO.
If a resource is open access, you will see a note stating so in the catalogue register. Some examples: PubMed and REDALyC.

31. I need an article and but the journal does not appear in the University of Valencia's catalogue. What can I do? 
You can go to the interlibrary loan service. It is a paid service offered by the library to borrow books, chapters or journal articles that are not available in the collections. 

32. How can I find the Impact Factor of a journal?
The impact factor (IF) is an indicator of the quality of scientific journals that is used to assess its research activity. You can find it in the JCR (Journal Citation Report). But not all journals have an IF. You can find information and links to the resources for assessing journals quality.

33. How can I know the number of citations received per paper/author? 
In Web of Science (WoS) there is a search option called "Cited reference search" in which you can search by cited author, cited paper or year of citation. But there are also databases that offer information about received citations, such as Scopus, IN-RECS, IN-RECJ, Cite Seek, Cite Base, etc. You can read more information in this link.

34. I found a journal that I want to consult in the Ingenta portal but we do not have access. Why?
The University of Valencia is not subscribed to all full text journal portals. Search the title in which you are interested in the Trobes catalogue, where you can find all the collections to which we are subscribed. 

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