To request the refund you must complete the electronic procedure available at the following link:

https://webges.uv.es/uvEntreuWeb/menu.jsp?idtramite=EXPSOLP2U

More information at the www.uv.es/sef webpage in the section “Secretary Procedures

If the activity or a school has not started yet or if it has been cancelled by the Sports Service, you will receive your paid fee back as soon as you request a refund. If the activity or a school has already started, you will receive your fee back if you request a refund within 30 days (for semester activities) or within 7 days (for monthly activity) after their beginning and only in case of fortuitous events or other justifiable causes.(disease, incompatibilities with the working or academic schedule). The fee paid to obtain a monthly or semester sports card will be reimbursed if the refund request is sent within 30 days after payment date and only in case of fortuitous events or other justifiable causes.

To request the refund you must complete the electronic procedure available at the following link:

https://webges.uv.es/uvEntreuWeb/menu.jsp?idtramite=EXPSOLP2U

The procedure is electronic and is presented through the platform ENTREU:

https://webges.uv.es/uvEntreuWeb/menu.jsp?idtramite=EXPSOLP2U

If the activity, school, training course... has been cancelled by the Sports Service, it will always be 100% refunded. If you request a refund of the fee for an activity or sports school, if it has not started, it will be refunded 100%. In case the activity or sport school has already started, it will be refunded the fee proportional to the use and enjoyment of that activity or sport school, if all the requirements are met. Only training courses will be refunded 75% of the amount (except in the case of cancellation, which will be refunded 100%).

Bookings for the fronton, tennis and paddle tennis courts will be made by phone in facility opening schedule two days before as maximum. At the very moment of reservation, user will be informed about facility access limitation.

• Telephone Blasco Ibáñez Campus: 963983236 (Ext. 52030)
• Telephone Tarongers Campus: 963828844 (Holidays: 963828843)

The reservation of facilities, other than tennis, paddle or fronton courts, will be made by completing and sending the APPLICATION FORM, which you can find at http://go.uv.es/QsZnO0Q. You will find where to send the filled out form, the payment method and all the information at http://go.uv.es/liS5Oz6. You can check the rates for the facilities rental at http://go.uv.es/gLG2lEE.

You can change your booking to another day or you can ask for a refund of the amount paid with a fee refund request that you can find in www.uv.es/sef, "Secretary procedures"

To access the facilities of the Sports Service and pass through the turnstiles at the entrance, you should have a card of the Universitat de València or a sports card of the Sports Service or any other entity of the Sports Service. If you have no student or sports card, you can not access. Usually our working hours change depending on the time of the academic year (school days, holidays, etc.). You can see our working hours on the http://go.uv.es/tA7yQxL

Every academic year, starting from 16 September and until 31 July, you can rent a locker by filling in the form given at the corresponding reception desk or downloaded from http://go.uv.es/KBx25aV, You will find information about fees and where to pay them in http://go.uv.es/qWcMsj1

You can find all the information about the renewal of a box office rental at the following link http://go.uv.es/pcI1XLr

You should request a key duplicate at the corresponding reception desk. Before that, you will have to pay the fee of EUR 4 at the vending machine located at the entrance points to Blasco Ibáñez and Tarongers campuses by choosing the option OTROS (OTHER) – Duplicado Llave Taquilla (Locker Key Duplicate).

A maximum of 6 ECTS credits may be granted to the student, all together and in the academic year in which the student registers for all the credits remaining to complete his or her studies.

You can consult the regulations for the credit granting for the participation in cultural, sport, student representation, solidarity, and cooperation activities at https://www.uv.es/=sgeneral/Reglamentacio/Doc/Estudis/C54.pdf.

The Sports Service recognises since 2011/2012 academic year ECTS credits for the participation in various sport activities. More information: https://www.uv.es/uvweb/physical-education-and-sports-service/en/ects/information-ects-1285926880099.html

You can find the application on the SE website "ECTS credits", "ECTS credits application", or directly at this link http://sefuv.uv.es/sesport/index_1.php?c=5639. All the information on the procedure for requesting and collecting the certificate is available at http://go.uv.es/U3k0tuD

Regarding the request and recognition of the ECTS credits during the 2019-2020 course, they can be requested from our webpage www.uv.es/esports.

You can enrol in activities, sports school, internal competitions of individual and team sports, and training volunteering courses via the application form “AUTOMATRÍCULA” https://webges.uv.es/uvPROCursosWeb/cursosExternos. You can pay for your Sports Card in the same way using a credit/debit card. Enrolment in the courses of Paddle and Tennis is done at the corresponding office: Blasco Ibáñez (Cristina +34 633138151 y Alfonso +34 609758925), Burjassot y Tarongers (Elena +34 617598888). Children activities are coordinated by Amparo Llópez. IMPORTANT: always use a mouse to click the green arrow to proceed with the application. Each user has to enroll individually using a personal computer, a tablet, or a mobile phone. After accessing the application, you will see the videos explaining how to fill it in. You can also submit an application form at the secretary offices of all three campuses. You can enroll as students, PAS and PDI staff of the Universitat de València, as well as the retired workers from the Universitat de València. Other users should access the application as EXTERNAL users with their personal email and password. New users should go to “REGISTRO DE NUEVOS USARIOS” (NEW USER REGISTRATION), fill out all the requested data, and choose an eight-digit password. After registration and to complete the enrolment process, the external users will have to pay the corresponding fee of a sports card.

Enrollment in activities is done through the "Self-enrollment" button from the Servei d'Esports website www.uv.es/uvesports or directly at the link webges.uv.es/uvPROCcursosWeb/matriculaSerport. You have all the information at the following link http://go.uv.es/HoK4L6z

You can register for sports schools by clicking on the "SELF-ENROLMENT" button on the Sports Service website or directly by clicking on the link webges.uv.es/uvPROCursosWeb/matriculaSerport. All the information is available at the following link http://go.uv.es/0m1IFaD.

Enrolment on Training Courses, which are mostly sports volunteer courses, is done through the "SELF-ENROLMENT" application on the Sports Service website, or directly at the link webges.uv.es/uvPROCursosWeb/matriculaSerport. Further instructions can be found at http://go.uv.es/n9Hkh0u. You can consult the offer, the programme of each course and the specific regulations on our website, "Training and Communication", "First Quarter" or "Second Quarter". Once the course has been completed, the report generated and signed, you will be notified by e-mail and told when and where you can pick up your certificate, if you have successfully completed the course. The courses of Sports Volunteering consist of 1 or 2 theoretical sessions that take place in the Sports Centre "La Pechina" and the practices (popular races, marathon, triathlon...) that are specified in each program. The registration fee for each course is €20. You can register for as many courses as you like.

If you already had your Sports Card from another academic year, please go to any of the 3 campuses to reactivate it. If you are a new user, you will have to ask any of the three secretariats to print your sports card. You will have to bring your ID and a passport-sized photograph. If you do not bring a photograph, we can make it in the Secretariat. In all cases, if you have paid a discounted rate, you will have to justify that you are entitled to that discount. The Sports Card will be given to you the same day you go to the corresponding Secretariat or you will pick it up later at the access to the facilities. The sports card is activated, to access through the turnstiles installed at the accesses, the day after you register it at the Secretary's Office. If it does not work, ask at the window what the problem is.

The sports card allows external staff access to the facilities of the Sports Service at the Blasco Ibañez and Tarongers Campuses (at the Burjassot Campus we do not have our own facilities). It is also necessary to register for the activities and sports schools offered by the Sports Services. To apply for the sports card, you must access the "SELF-ENROLMENT" application from the Sports Service website, in the menu on the right of the page. Or by clicking in the following link: webges.uv.es/uvPROCursosWeb/matriculaSerport. More information available at: https://www.uv.es/uvweb/physical-education-and-sports-service/en/sports-service/service-rates-sports-card/sports-card-1285948437352.html

School insurance is an insurance that protects students under the age of 28, who are in official studies until the end of the third university cycle, in case of illness, school accident and family misfortune. Students over 28 years of age or with an employment contract (holders of a social security card) cannot use this insurance, even if they receive unemployment benefit. In the event that students suffer a sports accident during official training of a university team, in an official competition in which they represent the Universitat de València, in a sports school or in any other sports activity organized by the Sports Service, they must apply to the Secretary's Office of the Sports Service of any of the 3 campuses for the "APPLICATION FOR SCHOOL INSURANCE", before receiving medical assistance at any of the collaborating centres. Only in the case of a medical emergency will this procedure be carried out later. When you go to the Secretary's Office you must bring your ID card. We will answer any questions you may have. Ambulance transfer to any of the collaborating health centres is not covered by the School Insurance, except in cases of vital urgency. You can consult which health centres or clinics you can go to at the following link

http://www.seg-social.es/wps/portal/wss/internet/InformacionUtil/44539/45073?changeLanguage=en

The Support Office to Athletes (SOA) is a service focused on monitoring the health of athletes and improving their performance. The Office is located in the Blasco Ibáñez Campus facilities (Av. Menéndez Pelayo, 19). You can check the areas included in the following link: http://go.uv.es/E8vCdn9

These services are available to all students, Administrative and Service Staff and Teaching and Research Staff of the Universitat de València and external staff with a Sports Card. Except for the Psychology and Nutrition Services, which are only available to sportsmen and women who are part of the Elite, High Performance and High-Level Sportsmen and Women Programme and members of university teams.

You can check the schedules of each of these services on the UVsports website at the following link: http://go.uv.es/El4RAJu

The rates can be found at http://go.uv.es/Bfa1kOJ

The beneficiaries of the Elite, High Performance, High Level Athletes Program and members of the university teams (CHECK). The appointment for all the services is requested from the Sports Services website at the button SOA SPORTS OFFICE TO ATHLETES. To access the appointment (currently available just in Spanish), you must enter the email address you are registered with. If you are a UV member you must register with an email @uv.es or @alumni.uv.es. External users can register with their personal email account. If you are not registered, a window will open asking you for personal data. Once you have filled in all the details, click on Continue and you will be able to make an appointment. You can find more information on the SE website, click the SOA button on the right of the page.

The number of appointments a person can have at one time is limited to two. But as soon as the person has been assisted, and the appointment is validated, the request option is again active. The appointment is validated the same day you attend the service requested at the Reception of the Blasco Ibáñez Campus. You must validate it before you can access the Support Office for Athletes. If a user makes an appointment, I cannot attend and the same user does not cancel 24 hours before the appointment takes place, nothing happens the first two times. But if this happens a third time, it will result in the cancellation of the appointment request system for the current academic year. When the appointment confirmation email is received, it offers the telematic option of cancellation. UV students can do internships at the Support Office for Athletes. Places are limited in each of the areas, but applications are welcome. You can send your query or request to the following email: practicassef@uv.es

The Universitat de València, through the Sports Services, participates in various inter-university competitions: CADU (Autonomous University Sports Championship), CEU (Spanish University Championship) and international competitions organised by EUSA (European University Sports Association). Students from the Universitat de València of the 3 degrees: Degree, Master’s Degree (official Masters) and Doctorate are part of the selection of the Universitat de València in their sport. To find out how you can take part in the selection of an Individual Sport, and if that sport has a UV selection, you can check the list of sports that appears on the Sports Service website. You can find the contact details of the coach and, in the section "Inter-University Competitions", you can see which competitions they participate in. To be part of the UV selection of a team sport, during the month of September you can address to any of the 3 Secretaries of the Sports Service to give us your contact details and in which sport you want to participate, the person in charge will contact you. Most of the UV teams have scheduled trainings. For Individual Sports, look for information on each sport or contact the coach. The training schedule for the Sports can be found at http://go.uv.es/xa0O1n4. When travelling to the different inter-university competitions, the Sports Service will cover all travel, accommodation, and maintenance costs for the athletes, as well as their equipment with the official Universitat de València sportswear.

The Universitat de València's Adapted Sports Programme for People with Disabilities (PDAPD for its Spanish acronym) consists of offering physical and sports activities aimed at people who are part of the university community and the groups that are established by regulation, through the Physical Education and Sports Service, which is the one that organises and manages it. This program is centralised in the Blasco Ibáñez Campus. The offer of physical-sports activities aimed at students with disabilities and/or special needs derived from a disability is of a recreational and competitive nature. It is an inclusive, specific, and/or adapted offer that is varied. During each course, specific/adapted/inclusive sports schools are offered for different sports modalities: Athletics, Powerchair football, Goalball, Powerchair hockey, Paddleball, Table tennis, Wheelchair tennis, Tetrasport Physical Activity adapted to persons with severe disabilities, Archery, etc. Given the wide range of activities with a clear inclusive vocation (+60), we invite you to come and talk to the technical staff who run the activity you may be interested in, before the start of the class and ask them any questions you may have. There are as many ways to understand and carry out the activities as there are people willing to teach and learn them. Depending on each activity and the resources available, the activities are offered by Blasco Ibáñez, Burjassot or Tarongers. The offer is mainly aimed at the university community, but groups established by regulation can also be incorporated. The newly incorporated disabled students, in their interview at UVDisability, are informed of the existence of the Physical Education and Sports Service and the personnel responsible for the Adapted Sports Programme for Disabled Persons. An initial interview is recommended to address the issues that are of interest to the student body regarding sport at the university. For on-site information on the Physical Education and Sports Service's adapted sport programme for people with disabilities: Blasco Ibáñez Campus Secretariat, Av. Menéndez y Pelayo, 19 46010 Valencia. Phone: 96 398 32 36, from 16 September to 31 May: Monday to Friday, from 9 a.m. to 4 p.m. Mondays and Tuesdays from 4 p.m. to 6 p.m.  From 1 June to 15 September: Monday to Friday, from 9 a.m. to 4 p.m. No attention hours during August.

The public price of each activity is the one approved annually by the Universitat de València's Governing Council (CGUV). In the case of people with disabilities who are part of the university community, after the CGUV's approval, a reduction of 50% is automatically applied to them during the registration process. This discount is only applied to members of the university community who are on the Universitat de València's adapted sports programme, not to external staff with a sports card. You can consult all the rates at http://go.uv.es/w8eilpN.

Enrolment in sports activities and schools is done through the "SELF-ENROLMENT" button, or through this link. You must select the Campus: Blasco Ibáñez, Burjassot or Tarongers, Type: Activities/Sports schools, and the Quarter (referred to the academic semester): 1, 2, June or July. Once you have identified yourself as a member of our staff, with your username and password, the self-enrolment service will apply the 50% discount directly to you (if applicable). Personal assistance is a Human Right of persons with disabilities as stated in the UN Convention on the Rights of Persons with Disabilities 2006 (CRPD). In this Convention, specific mention is made of Independent Living, through its Article 19: "Right to live independently and to be included in the community". Students can participate in the sports volunteer programme of the Adapted Sports Programme for People with Disabilities (PDAPD) during a four-month period and obtain recognition of ECTS credits for support in carrying out sports activities with people with disabilities. If they comply with the regulations established annually, both people (user and support) could benefit from the recognition. You can obtain more information at the following link: http://go.uv.es/01gJ1sN.

Each academic year, grants are available within the programme for Universitat de València students who are Elite, High Performance and High Ranking Program  or members of university teams who are enrolled in a UV degree, Master's degree or PhD, to facilitate compatibility between university studies and sport. The call for applications is published on the official notice board of the University of Valencia https://webges.uv.es/uvTaeWeb/ and is also available on the website of the Sports Service, in the section " Aids and Grants", http://go.uv.es/t0a5uJl. Students who are admitted to this programme each academic year will have the following benefits:

- Academic Supervision at your institution

- Access to the UVEG sports facilities and the means that the SEFD puts at your disposal to develop your training.

- Use of the services of the SEFD's sports support office (GAD), medical service, physiotherapy service, nursing service, psychology service and sports training service.

- Obtaining 1.5 ECTS credits

- Free registration for the athletes who obtain the highest score, in the number established in each call, provided that they are undergraduate students in their own centers, in addition to the granting of financial aid.

- Financial aid, which amount is established in each call, for the number of athletes who obtain the highest scores, after the previous ones, in the number that is also established in each call. The number of grants, the recipients and the sporting and academic requirements, the conditions to be met, the procedure for awarding the grants, the documentation to be presented, the system for evaluating and reviewing the applications presented, the benefits, the information for the possible presentation of appeals, information on data protection, the deadline for the presentation of applications through the ENTREU portal (Online Office) of each call can be consulted in the section "Sports grants", "Grants", http://go.uv.es/t0a5uJl. If you want to ask for more information you can go to the 3 secretariats of the Servei d'Esports or send an e-mail to ajudes.esportistes@uv.es

The registration for internal team sports competitions is done through the application "ENROLMENT” which can be accessed from the UvSports website www.uv.es/uvsports, or directly at the link webges.uv.es/uvPROCoursesWeb/enrollmentSerport (Not available in English). More information available in the following link: https://www.uv.es/uvweb/physical-education-and-sports-service/en/competitions-/internal-competitions/information-1285919353605.html

The registration for internal individual sports competitions is done through the application "ENROLMENT", which can be accessed from the website of UvSports www.uv.es/uvsports, or directly at the link webges.uv.es/uvPROCoursesWeb/enrollmentSerport (Not available in English). You have more information in the following link: http://go.uv.es/JRBhG4h