Refund of fees
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How can I request a refund of the fees paid for the activities?
To request the refund you must complete the electronic procedure available at the following link:
https://webges.uv.es/uvEntreuWeb/menu.jsp?idtramite=EXPSOLP2U
More information at the www.uv.es/sef webpage in the section “Secretary Procedures
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If the activity or the school in which I am enrolled has not started yet, will I receive my paid fee back once I request a refund?
If the activity or a school has not started yet or if it has been cancelled by the Sports Service, you will receive your paid fee back as soon as you request a refund. If the activity or a school has already started, you will receive your fee back if you request a refund within 30 days (for semester activities) or within 7 days (for monthly activity) after their beginning and only in case of fortuitous events or other justifiable causes.(disease, incompatibilities with the working or academic schedule). The fee paid to obtain a monthly or semester sports card will be reimbursed if the refund request is sent within 30 days after payment date and only in case of fortuitous events or other justifiable causes.
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Due to the suspension of all sports activities at the Universitat de València for COVID-19, will there be a total or partial refund of the fees paid for the second semester?
To request the refund you must complete the electronic procedure available at the following link:
https://webges.uv.es/uvEntreuWeb/menu.jsp?idtramite=EXPSOLP2U
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Where should I send a fee refund request?
The procedure is electronic and is presented through the platform ENTREU:
https://webges.uv.es/uvEntreuWeb/menu.jsp?idtramite=EXPSOLP2U
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If I request a refund of fees for an activity or sports school, will I be refunded 100% of the amount?
If the activity, school, training course... has been cancelled by the Sports Service, it will always be 100% refunded. If you request a refund of the fee for an activity or sports school, if it has not started, it will be refunded 100%. In case the activity or sport school has already started, it will be refunded the fee proportional to the use and enjoyment of that activity or sport school, if all the requirements are met. Only training courses will be refunded 75% of the amount (except in the case of cancellation, which will be refunded 100%).