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As a general rule, any technical difficulties or questions must be submitted through a form available on the User Support page named Technical issues and concerns of UV Online Office and procedures.

Only in case the page is not operable and the previous form is not available, technical difficulties or questions can be reported as well by email (

Issues or communications from the web form will be prioritised over the ones received from email.

Please, use the email only in case the Office Online platform is not operable.