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Processing

  • When does the payout (redemption) takes place?


Upon retirement, permanent disability, or a state of dependency, the Social Security section will email the beneficiary the procedure for redeeming their vested rights. An attachment will include the form that must be submitted—duly completed—at any CaixaBank branch. The bank will inform the beneficiary of the required documentation, which varies depending on the specific event triggering the payout.

Pension plan benefits must be paid to the beneficiary or beneficiaries specified in the plan rules or otherwise designated, unless there is a court-ordered or administrative attachment or lien, in which case the terms of the corresponding order must be followed.

 

  • What documentation is required to receive the benefit?

 

  1. Signed benefit application
  2. Personal data notification ( for personal income tax withholding)
  3. Photocopy of the plan participant's National ID (DNI).
  4. Retirement: proof of retirement issued by the INSS (National Social Security Institute) or the competent authority.
  5. Disability: copy of the disability proposal and resolution from the INSS or the competent authority.
  6. Death: death certificate of the plan participan  and  photocopy of the beneficiary's National ID (DNI).

 

If no beneficiary was expressly designated: family record book (family book) and certificate of last will and testament.


Forms
 

Application for payout/ Extraordinary contributions / Designation of death beneficiaris