Grups d'Investigació

GIUV2023-575

The COEBIS group develops its research in the analysis of interpersonal communication based on the factors that influence it, especially with regard to knowledge and attitudes towards such communication, emotional intelligence, empathy, compassionate attention, well-being and occupational health. In addition to considering the psychosocial risks and associated consequences that influence the communication process with the user, the care provided and therefore the perceived quality and well-being of workers are also considered.

No Determinada

• Elaborar instrumentos de evaluacion diagnostica de las variables objeto de estudio
• Realizar la evaluacion diagnostica de las variables de estudio y establecer lineas de mejora
• Explorar como las variables individuales y organizacionales afectan a la salud laboral y al bienestar y como todo ello repercute en la comunicacion
• Analizar el impacto de la comunicacion en los trabajadores, en la organizacion y en la calidad percibida por pacientes, clientes y usuarios
• Diseñar, implementar y evaluar programas de intervencion para mejorar la comunicacion, las habilidades emocionales, la salud ocupacional y el bienesta

• Background and consequences of interpersonal communication in the work environment.Importance of interpersonal communication and its consequences for workers (service sector).
• Psychosocial factors related to communication, well-being and occupational health..Intrapersonal aspects related to communication, well-being and occupational health. Organisational, economic, social and political aspects related to communication, well-being and occupational health.
• Psychosocial risks and occupational health in service sector professionals..Psychosocial risks and occupational health in service sector workers, especially health professionals.
• Background and consequences of quality management and user satisfaction.Importance of communication, emotions, well-being and occupational health for quality management and user satisfaction.
• New approaches to the study of well-being and quality of life.Study of well-being and quality of life from new approaches as a challenge for modern societies.
• Psychosocial aspects related to involvement/commitment/performance at work..Individual and organisational aspects related to involvement/commitment/performance at work.

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• comunicación;entorno laboral
• comunicación;bienestar;salud ocupacional
• Riesgos psicosociales;salud ocupacional
• calidad;gestión;satisfacción
• bienestar;calidad de vida
• compromiso;implicación;rendimiento;entorno laboral