Grups d'Investigació

GIUV2023-575

The COEBIS group develops its research in the analysis of interpersonal communication based on the factors that influence it, especially with regard to knowledge and attitudes towards such communication, emotional intelligence, empathy, compassionate attention, well-being and occupational health. In addition to considering the psychosocial risks and associated consequences that influence the communication process with the user, the care provided and therefore the perceived quality and well-being of workers are also considered.

No Determinada

• Develop diagnostic assessment instruments for the variables under study
• Perform a diagnostic evaluation of the study variables and establish lines of improvement.
• To explore how individual and organizational variables affect occupational health and well-being, and how all of this impacts communication
• Analyze the impact of communication on employees, the organization, and the quality perceived by patients, clients, and users
• Design, implement and evaluate intervention programs to improve communication, emotional skills, occupational health and well-being

• Background and consequences of interpersonal communication in the work environment.Importance of interpersonal communication and its consequences for workers (service sector).
• Psychosocial factors related to communication, well-being and occupational health..Intrapersonal aspects related to communication, well-being and occupational health. Organisational, economic, social and political aspects related to communication, well-being and occupational health.
• Psychosocial risks and occupational health in service sector professionals..Psychosocial risks and occupational health in service sector workers, especially health professionals.
• Background and consequences of quality management and user satisfaction.Importance of communication, emotions, well-being and occupational health for quality management and user satisfaction.
• New approaches to the study of well-being and quality of life.Study of well-being and quality of life from new approaches as a challenge for modern societies.
• Psychosocial aspects related to involvement/commitment/performance at work..Individual and organisational aspects related to involvement/commitment/performance at work.

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• Nursing

• QUALITY OF LIFE
• WELLBEING
• COMMUNICATION
• QUALITY
• SATISFACTION
• PERFORMANCE
• MANAGEMENT
• COMMITMENT
• IMPLICATION
• WORK ENVIRONMENT
• OCCUPATIONAL HEALTH
• PSYCHOSOCIAL RISKS