To help improve the services offered, the users may do the following:

• Receive special attention to their information needs, concerns, questions, etc. with regard to the services offered by the unit.
• Give their opinion on the quality of the services offered by the unit.
• Make suggestions for improvement.
• Make a formal complaint when services provided prove unsatisfactory.

Complaints and suggestions received in the unit will be answered within one month.

Open communication channels

• Telephone services: 96 354 33 07
• Postal services: Carrer Dr. Moliner, 50. 46100 Burjassot
• Email: fac.fisiques@uv.es
• Personal service: In the facilities of the Secretary’s Office of the Facultat de Física during the opening hours (9:00 to 14:00, Monday to Friday and 16:30 to 18:00 Monday and Tuesday).
• Complains, suggestions and greetings box
• Surveys