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It’s a procedure that enables the submission of generic requests that don’t present the need to use standard templates within the Electronic Office, as establishes the Law 39/2015. It requires a necessary authentication through digital certificate from both physical and legal people. 
With this procedure, citizens (whether they are part of the UV or not) can carry out an electronic procedure (admitted there’s no specific procedure in our e-office). It’s a very simplified administrative procedure: Start, Instruction and Completion (with more internal manager phases).
The procedure starts when the interested party sends a request or application through the e-office of the UV. The submission form is expected to meet the necessary requirements, that is, it’s important for it to contain the necessary data to adapt the application based on what’s established by the law:

  • Names and surnames of the interested party or the person who represents it
  • Identification of the electronic medium or alternatively the physical place to carry out the notifications.
  • Facts, reasons or request sought to be delivered to the administration.
  • Place and date
  • Signature of the applicant
  • Referred body, centre or administrative unit and its identification code.
  • Management group or circuit enabled by the Destination Unit.
  • The form will additionally include a feature allowing the attachment of additional documentation, while also requiring the creation of a supporting receipt proving the submission of said documents, just as it’s required to create a supporting receipt proving the submission of the request or application.

It’s also necessary to add a RESPONSIBILITY STATEMENT tab in which the interested party expresses under its responsibility that it meets all the requirements established in the current regulation in order for it to be recognised a right or faculty for its practice, that it has documentation in proof of it and that the administration can demand said documents and, lastly, that it’s compromised to comply with the previous obligations during the time period inherent in the right and practice recognition.
The form will also include an informative window on personal data processing given to the administration and on LOPD compliance.
The management group or circuit will establish the initial destination of the request (the Registry office or directly to the unit’s management group).
To Central registry office: if the management group or circuit didn’t select the Unit as a direct recipient.
Once the request is sent by the interested party, the entry corresponding to said request will be noted and it will contain the following information:

  • Entry number
  • A heading expressing its type
  • Date and time of submission
  • Identification of the interested party
  • Administrative body of the sender (if necessary)
  • The receiving person or administrative body
  • Reference to the content of the registered document (if necessary)

The application’s corresponding receipt or submission acknowledgement will be generated. It consists of an authenticated copy of the document in question, including the submission date and time and the entry number for the registry and the same applies in situations where additional documentation was submitted, a supporting receipt of the submission of said documents which proves their integrity and non-repudiation (terms to be clarified, as the law establishes).
From that moment, the applicant will be able to see the record’s progression at “my personal space”. It will be able to attach additional documentation and receive as well as respond to notifications sent by UV staff.