GIUV2017-366
Changes due to globalisation, the technological revolution and digitalisation are encouraging organisations to develop new forms of collaborative work through virtual teams and communities. These collaborative tools are relevant business strategies as they allow for improved learning and knowledge management and, therefore, contribute to making organisations more innovative, more visible and more competitive. The characteristics of collaborative work have recently changed as users of geographically dispersed virtual teams or communities have the possibility of combining different technological applications to respond to the demands of the project or task they are carrying out (e.g. wiki, forum, social/corporate network, etc.). In this sense, important changes occur in the nature of the relationships between users, in the processes related to the resolution of the task and its performance (e.g. identification, sense of community, trust, leadership, conflict, productivity, quality of knowledge...) that need to be addressed. The aim of our research group is to create ¿frontier knowledge¿ about the effects that collaborative technologies have on individual and collective well-being...Changes due to globalisation, the technological revolution and digitalisation are encouraging organisations to develop new forms of collaborative work through virtual teams and communities. These collaborative tools are relevant business strategies as they allow for improved learning and knowledge management and, therefore, contribute to making organisations more innovative, more visible and more competitive. The characteristics of collaborative work have recently changed as users of geographically dispersed virtual teams or communities have the possibility of combining different technological applications to respond to the demands of the project or task they are carrying out (e.g. wiki, forum, social/corporate network, etc.). In this sense, important changes occur in the nature of the relationships between users, in the processes related to the resolution of the task and its performance (e.g. identification, sense of community, trust, leadership, conflict, productivity, quality of knowledge...) that need to be addressed. The aim of our research group is to create ¿frontier knowledge¿ about the effects that collaborative technologies have on individual and collective well-being from a basic perspective, which is then transferred to the applied context of businesses. This way, we analyse the functioning of virtual teams and communities that work in dynamic environments with complex tasks with a double purpose: a) to develop training strategies and improve their effectiveness, and b) to offer guidelines for the efficient design of these collaborative tools. Virtual teams (VTs). During the last decade, the study of VTs has consolidated as an extensive area of research with important results and relevant heuristic models have been developed to explain the key aspects of the successful functioning of these groups. The research carried out in recent years by different research teams, including ours, has focused on the differential study of these teams with respect to those that communicate in a conventional way, i.e. "face to face". However, it is now known that these virtual teams have their own idiosyncrasies and, therefore, from a psychosocial and positive perspective, it is advocated to analyse the aspects that influence their well-being and performance. The specific way in which the virtual team is structured (emergence of subgroups according to the processes of social categorisation) as well as having emotional skills to optimise its resources (training in emotion management) are shaped as areas of interest when developing our research. Furthermore, the cooperation of teams in today's organisations extends to the exchange of knowledge in virtual communities, interest groups in professional social networks or in internal company networks, which extends our research towards the analysis of the process of sharing knowledge in virtual communities. In this research context, the efficient design of virtual communities of practice with a view to improving their sustainability is of particular interest. These can be defined as groups created by the organisation, with visibility of its members, with common purposes and oriented towards sharing knowledge on web platforms. In this sense, our research group aims to investigate the factors that favour their effective and appropriate use for social innovation and knowledge management.
[Read more][Hide]
[Read more][Hide]
- Investigar el funcionamiento de equipos y comunidades virtuales y desarrollar estrategias de intervencion para mejorar su bienestar y eficacia
- Estudiar la incidencia que la estructura de los equipos (fragmentacion de equipos basada en la identidad vs. no fragmentacion) sobre el bienestar y los resultados del equipo y sus miembros en EVs
- Analizar la incidencia que la formacion en gestion de emociones de manera colectiva tiene sobre el bienestar y los resultados de los equipos virtuales en diferentes sesiones de formacion, de manera longitudinal.
- Determinar si existen diferencias en bienestar y en la eficacia, entre los equipos fragmentados que han recibido formacion en gestion de emociones y los que no han sido formados.
- Analizar el papel mediador o modulador que variables personales y motivacionales tienen en la relacion entre la estructura de los equipos (con y sin fragmentacion) y el bienestar y los resultados a nivel individual y colectivo.
- Linea 1: Estudiar la incidencia que las practicas de gestion llevadas a cabo por los centros de trabajo tienen sobre la eficacia de las comunidades virtuales (apoyo en formacion, en el establecimiento de objetivos, etc.)
- Linea 2: Estudiar el papel desempeñado por los factores personales (auto-eficacia, predisposicion al uso de la tecnologia, compatibilidad) y motivacionales (la identificacion y la confianza), desde una aproximacion longitudinal, y su incidencia sobre los resultados obtenidos.
- Linea 3: Estudiar la estructura, los patrones, la evolucion y la dinamica de las interacciones entre los miembros de la comunidad para identificar a los miembros clave para el exito y la innovacion mediante el uso del Analisis de Redes (SNA), asi como su impacto sobre el intercambio de acciones para mejorar el bienestar de usuarios y profesionales
- Well-being and performance in virtual teams: subgroups and emotional competencies.The general objective of this line of research is to analyse the individual and collective well-being of the VTs, as well as the impact that the creation of subgroups and the development of the group's emotional management can have on both their well-being and their effectiveness. To do so, a longitudinal experimental study is developed, where four different experimental conditions are considered, as a result of the combination of the two central variables: creation or not of subgroups and training or not in emotional management. An interactive platform is used with different applications created ad hoc for this purpose. All the groups are made up of four people and work over five working sessions solving tasks of an individual and collective nature. The results will contribute to the design of healthy virtual teams, with members with high well-being and at the same time effective. As well as the design of specific training programmes in emotional management for virtual collaborative contexts.
- Virtual communities, social innovation and knowledge management.To study virtual communities and networks as a mechanism for social innovation and a way of managing and sharing knowledge. On the one hand, organisational management strategies (facilitating conditions, existing rules for sharing or support from the community manager) are analysed, as well as structural factors (leadership and prestige of the community) and their influence on the results for users and professionals (sense of community, quality of knowledge, proactive participation, satisfaction, innovation...). In addition, the influence that technological (navigation, interactivity), personal (expectations of results, self-efficacy) and/or motivational (identification, reciprocity and confidence) factors may have on efficient functioning is also studied. To this end, the perceptions of users or professionals of virtual communities of practice in relation to the aforementioned variables are analysed. The results allow us to outline a set of guidelines oriented towards the efficient design and optimal management of these virtual communities.
| Name | Nature of participation | Entity | Description |
|---|---|---|---|
| VIRGINIA ORENGO CASTELLA | Director | Universitat de València | |
| Research team | |||
| M AMPARO RAMOS LOPEZ | Member | Universitat de València | |
| ANA ZORNOZA ABAD | Member | Universitat de València | |
| FERNANDO JOSE PONS VERDU | Member | Universitat de València | |
| JUAN BALTASAR GONZALEZ DE ANTA | Member | Universitat de València | |
| HARLEN YADIRA ALPÍZAR ROJAS | Collaborator | Universitat de València - Estudi General | UVEG PhD student |
- -
- Institute for Res. of the Psy. of Hum. Res. Org. (IDOCAL)
- Comunidades virtuales de práctica, factores motivacionales, personales y organizacionales, innovación social
- Equipos virtuales, bienestar, competencias emocionales, subgrupos, aproximación multinivel.
