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  • SAP

► Mailbox Management

The management of suggestions, complaints and congratulations received in the Mailbox of each unit of the UV is carried out through TRAMITEM, selecting and loading the procedure ‘QYS – Buzón de Sugerencias / Quejas / Felicitaciones’.

Access to TRAMITEM.

► Reference documents:

  1. Manual for the processing of suggestions, complaints and compliments of the UV.
  2. Modifications to the manual.
  3. SQiF Mailbox Management Procedure.
  4. SQiF Mailbox Regulations.
  5. Help guide for formulating suggestions, complaints and congratulations through the Mailbox.

► Frequently asked questions:

⇒Frequently asked questions from users.

⇒Frequently asked questions from Managers in Mailbox

How can I request the registration or deregistration of managers in the management application?
By means of a request to the CAU, selecting the option 'User registration/deregistration in University Management Applications'.

How can I report incidents in the management application?
By means of a request to the CAU, selecting the option 'University Management Applications'.