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To help improve the services offered, the users may do the following:
- Receive special attention to their information needs, concerns, questions, etc.with regard to the services offered by the unit.
- Give their opinion on the quality of the services offered by the unit.
- Make suggestions for improvement.
- Make a formal complaint when services provided prove unsatisfactory.
Complaints and suggestions received in the unit will be answered within one month.
Communication channels
Telephone: 96 382 86 92 / 96 162 51 51 / 96 352 88 03
Mailing address: Avinguda Tarongers, s/n. 46022 València
E-mail: Fac.economia@uv.es
Personal attention: - For any procedure, we will assist you personally through the TiquetingUV support application: https://ir.uv.es/gljfob9 - To collect your university degree (bachelor’s or master’s), you must make an appointment in advance: https://links.uv.es/ayz9qpx Mornings: Monday to Friday, from 9am to 2pm. Afternoons: Tuesday and Thursday, from 4pm to 6pm. From 1 June to 30 September, service is only available in the mornings.
Complaints, suggestions and compliments mailbox: https://www.uv.es/bustia
Surveys: https://www.uv.es/uvweb/unidad-calidad/es/encuestas/estudiantes/satisfaccion-servicios/cuestionarios-1285893262238.html
Social networks:
