Users of the Secretary’s Office of the Facultat de Filologia, Traducció i Comunicació can collaborate in the improvement of the service, through the following actions:

• Giving their opinion on the quality perceived regarding the services offered by the unit.
• Making suggestions that help us to improve.
• Complaining when the services offered are not satisfactory.
• Receiving attention related to information needs, doubts, issues, etc., which arise in relation to the services rendered by the unit.

Open communication channels

• Telephone services: 96 386 42 54
• Postal services: Avinguda Blasco Ibáñez, 32. 46010 València
• Fax: 96 398 39 58
• Email: fac.filologia@uv.es
• Personal service: In the facilities of the Secretary’s Office of the Facultat de
• Filologia, Traducció i Comunicació during the opening hours (9:00 to 14:00, Monday to Friday and 16:00 to 18:00 Monday and Wenesday).
• Complains, suggestions and greetings box
• Surveys