The person holding the post of Secretary General of the Universitat de València will be responsible for the internal whistleblowing channel. He/She/They will determine the person or persons suitable to be in charge of the investigation, the clarification and determination of the veracity of the facts reported.
Submission of the complaint: The complaint shall be submitted through the electronic office of the Universitat de València, through the whistleblowing channel.
Once the complaint has been filed, the person making the complaint will receive a confirmation that the submission was successful. This confirmation of receipt will contain an alphanumeric access code, which will be the only way to access the confidential communication channel. The person making the complaint is responsible for the keeping and safeguarding of this code. This secure electronic communication channel guarantees the confidentiality of communications and offers the possibility of preserving anonymity. Follow-up and all communication with the investigator assigned to each case will be carried out exclusively within the internal whistleblowing channel application.
Failure to respond to requests for information formulated through the complaints channel may result in the proceedings being closed.
Management of the complaint: First, the received information will be analysed in order to determine whether the complaint is admissible and to determine how it should be dealt with, carrying out the verifications and actions deemed necessary.
Complaints will be deemed inadmissible if they consist of mere personal opinions without supporting documentation or if they contain clearly unfounded information. Complaints may also be deemed inadmissible if the limited amount of information provided, the excessively generic or incorrect description of the facts or lack of evidence does not allow for a reasonable verification of the information received or a minimum determination of the treatment to be given to the facts reported.
Likewise, the complaint will be rejected if the facts have already been reported to the security forces, the courts or the Public Prosecutor’s Office.
In any of these events, the person making the complaint shall receive notice of the inadmissibility of the complaint and its cause, except in the case of an anonymous complaint.
Once the complaint has been admitted, the person holding the position of Secretary General shall determine the suitable person or persons to be in charge of the investigation, determination of the veracity of the facts reported and their clarification.
Throughout the process, the enquiry into the complaint will be conducted with the utmost respect for the rights of each of the affected parties.
If during the course of the investigation, indications of a criminal offence are uncovered, proceedings shall be discontinued immediately and all available information shall be provided to the Prosecutor’s Office.
Once the investigation has been finalised, the initiation of relevant administrative proceedings shall be proposed to the competent body, were appropriate, with the purpose of restoring the legality that has been disturbed and adopting disciplinary measures.
Finally, it should be noted that the submission of information through this channel does not grant the person making the complaint the status of interested party in the administrative proceedings that may arise from the information provided, nor does it grant him/her/them the right to be informed of the outcome, nor does it give him/her/them the right to lodge appeals or complaints in relation to the results of such proceedings.
