Once the receipt or acknowledgement is generated, the electronic record related to the request and the corresponding message will be created on the e-Valija platform.
As previously mentioned, the message will be assigned a certain type of destination depending on the selected management group or circuit in the request.
Messages initially managed by the Central Registry Office: Messages whose management group or circuit wasn’t marked as a “direct recipient” by the Unit.
Messages directly handled by the management group of the destination unit: Messages whose management group or circuit was marked as a “direct recipient” by the Unit.
The unit group will be in charge of receiving the records corresponding to each request during the verification phase.
By default, unit-type messages come with the following actions: “See message”, “See recipients”, “See comments and status”, “Create an e-mail”, “Redirect message” and “Reject message”.
After the message was redirected / rejected at least once, the option “See history” will be enabled:
On the other hand, person-type messages (P2U) come with the following default actions: “See message”, “See recipients”, “See comments and status”, “See applicants”, “Create an e-mail”, “Notifications management” and “Redirect message”. The “electronic record” action comes with version 1.3:
The electronic record related to P2U-type messages is accessible as an additional action available inside the message.
A redirected person-type message will also contain actions such as “See history”; furthermore, units that received redirected messages will also be able to use the “Reject message” action.