User Rights and Responsibilities

Rights

Users of the services provided by the UV Library and Documentation Services have all the rights set forth in Article 35 of Law 30/1992, dated November 26, on the legal status of public administrations and common administrative procedure, specifically:

To have optimal areas and facilities available for consultation, study, and work, both individually and in groups, and to have access to library services according to current regulations and as available resources allow.
To have access to the library during ample opening hours.
To have access to updated, high-quality informational resources with content suited to their learning, teaching, research, and cultural needs.
To receive guidance and training on how to locate, access, and use the library’s information resources and services.
To be able to borrow documents from the library’s collections as well as those of other institutions (Interlibrary Loan).
To use the library’s electronic resources in accordance with the conditions set forth in the contracts and licensing agreements adhered to by the UV.
To receive basic training in the use of library resources and services, as well as in the acquisition of information skills.
To receive proper, professional service from all library personnel.
To have the confidentiality of their personal data guaranteed, in accordance with applicable law.
To enjoy all other rights deriving from applicable laws and regulations.

Responsibilities

Users of the services provided by the UV Libraries and Documentation Service have the duties set forth in the Article 53 of Law 39/2015 and, in particular:

To respect the library’s physical plant, equipment, and facilities, helping to maintain an appropriate environment, and to avoid any activity or behavior that could disrupt the activity of other users.
To make responsible use of the information services that the library offers and to respect copyright law when using or copying documents.
To understand and comply with the provisions governing the various services offered by the library, especially those regarding lending policies, the use of consultation and group work areas, and the use of electronic resources.
To help maintain the proper operation of library services by showing appropriate behavior towards library staff and following their instructions.
To protect their personal belongings. The library assumes no responsibility for the loss or theft of personal items.
To show proof that they are members of the university community when requested to do so by library staff. The use of the University ID is personal and non-transferable.
To use all electronic resources appropriately, respecting the conditions set forth in the respective contracts and licensing agreements.
To read the notifications sent by the library to users’ personal University email accounts (…@alumni.uv.es), (…@uv.es).
To fulfill any other responsibilities deriving from applicable norms and regulations.