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Below we detail the impact of the services offered in the Service Charter of the Library and Documentation Service in relation to the Sustainable Development Goals, the SBD Process Map and the stakeholders to whom they are addressed.
1. Bibliographic collection
|
Goal 4.3
|
Goal 4.C |
|
Goal 9.C
|
Goal 10.3 |
|
Goal 12.7
|
Goal 16.10 |
- Process map:
Process: PR-01 Collection management – Sub-processes PR-01.01 and PR01.02 - Service 1:
To offer the university community and society in general a collection of information resources suitable to the needs of teaching, learning and research. - Interest groups:
Students - PDI - PTGAS - Societat
2. Loan
|
Goal 4.3
|
Goal 12.7 |
- Process map:
Process: PR-03 Support for learning, teaching and research – Sub-processes PR-03.01 and PR-03.02 - Service 2:
To provide the university community with a loan service in all its forms (general, interlibrary, intercampus, in the office, Buval...) in accordance with current regulations. - Interest groups:
Students - PDI - PTGAS - Partners - Society
3. Training
|
Goal 4.3
|
Goal 4.4
|
|
Goal 4.7 |
Goal 9.C |
- Process map:
Process: PR-03 Support for learning, teaching and research - Subprocesses PR-03.03 and PR-03.04 - Service 3:
Offer the university community activities and training materials on library resources and services and on digital skills, in person and virtually. - Interest groups: Students - PDI - PTGAS - Partners
4. Attention to users
Goal 5.1
End discrimination
Goal 5.2
Eliminate all forms of gender-based violence
- Process map:
Process: PR-03 Support for learning, teaching and research - Subprocesses PR-03.06 and PR-03.07 - Service 4:
Respond to questions raised by any user about the operation of the library's services in person, over the phone and virtually (The Library Responds, XatUV, email, social networks,...) - Interest groups:
Students - PDI - PTGAS - Partners - Society
5. Spaces, equipment and timetables
Goal 5.A
Ensure equality of rights to economical resources
Goal 5.B
Improve the use of technology and ICT
Goal 9.C
Increased access to ICT and the Internet.
- Process map:
Process: PR-03 Support for learning, teaching and research - Subprocess PR.03.14 - Service 5:
Provide the university community with spaces for individual study and group work with the appropriate equipment (computers, Internet access, Wi-Fi, loan of laptops...) in accordance with available resources. - Interest groups: Students - PDI - PTGAS - Society
- Process map:
Process: PR-03 Support for learning, teaching and research – Subprocesses PR-03.05 and PR.03.14 - Service 6:
Offer a regular schedule of 12 hours from Monday to Friday during school hours (with the exception of the Botanical Garden Library, the Historical-Medical Library and the Ontinyent Campus Library). Additionally, the Humanities Library will be open on weekends from October to June. - Interest groups: Students - PDI - PTGAS - Society
6. Services from the web
Goal 4.3
Ensure equal access
to higher education
Goal 9.C
Increased access
to ICT and the Internet
Goal 16.10
Access to information and
fundamental freedoms
- Process map:
Process: PR-02 Management systems. Subprocess PR-02.06 - Service 7: Provide the university community with services from the SBD website:
- Unique access to the bibliographic collection using Trobes.
- Book buying suggestions.
- Suggestions and book purchase requests.
- Book reservations.
- Loan renewals.
- Interlibrary and intercampus loan requests
- Inquiries to staff about the library, its holdings and its services (the Library responds).
- Access to the recommended bibliography.
- Access to the bibliography by subject.
- Requests for PDF articles from printed journals from the University of Valencia collection for research purposes.
- Requests for training sessions and access to self-training materials.
- Requests to digitize documents from the old fund to include them in the SOMNI digital library.
- Interest groups:
Students - PDI - PTGAS - Society
7. Dissemination of the heritage fund
Goal 4.3
Ensure equal access to
the higher education
Goal 9.B
Technology development,
research and innovation
Goal 11.4
Protection of cultural
and natural heritage
Goal 12.7
Sustainable public
procurement
- Process map:
Process: PR-01 Collection management – Sub-process: PR.01.05 - Service 8.
Disseminate the UV's own bibliographic heritage to society, through the SOMNI digital library, in accordance with current legislation - Interest groups:
Students - PDI - PTGAS - Partners
8. Institutional repository
Goal 4.3
Ensure equal access
in higher education
Goal 9.B
Technology development,
research and innovation
Goal 9.5
Increase in research scientific,
technological ability
Goal 16.10
Access to information
and fundamental freedoms
- Process map:
Process: PR-03 Support for learning, teaching and research – Sub-process PR-03.11 - Service 9.
Collect, preserve and make visible the digital scientific, institutional or teaching documents generated by members of the university community through the RODERIC repository, for the benefit of society. - Interest groups:
Students - PDI - PTGAS - Society
9. Attention to people with disabilities
Goal 4.3
Ensure equal access
to higher education
Goal 4.5
Eliminating gender disparity
and vulnerable groups
Goal 10.3
Guarantee equal
opportunities
- Process map:
Process: PR-03 Support for learning, teaching and research - Subprocesses PR-03.06 and PR-03.07 - Service 10:
Offer accessible library spaces, personalized services, conditions of special loan and equipment adapted to the specific needs of people with disabilities to guarantee equal opportunities - Interest groups:
Students - PDI - PTGAS - Society
10. Support for research and scientific publishing
Goal 4.C
Improve teachers
qualification
Goal 9.B
Technology development,
research and innovation
Goal 9.5
Increased research scientific,
technological capacity
Goal 16.10
Access to information and
fundamental freedoms
- Process map:
Process: PR-03 Support for learning, teaching and research – Sub-process PR-03.12 - Service 11: Provide support services to UV research staff.
- Provide support for the management of personal bibliographies: bibliographic managers, regulations international summons...
- Provide PDF articles from printed magazines from the University of Valencia collection.
- Guide for publication and dissemination.
- Participate in the DIALNET cooperative project (emptying magazines, chapters of collective works and congresses, citations and review of profiles).
- Advise on accreditation and evaluation processes. Prepare reports of scientific publications for six-years-periods.
- Advise on accreditation and evaluation processes.
- Prepare bibliometric reports.
- Prepare research evaluation reports.
- Develop and maintain tools for the selection of magazines.
- Maintenance of the research portal.
- Manage grants for open publishing.
- Interest groups: PDI
- Process map:
Process: PR-03 Support for learning, teaching and research – Sub-process PR-03.12 - Service 12: Provide scientific publishing support services to UV research staff.
- Provide support for the electronic edition of UV scientific journals using the OJS (Open Journal System).
- Inform UV editors about the ISSN identifier.
- Manage the DOI assignment of UV journal articles published through OJS.
- Guide editors on how to disseminate an electronic journal.
- Inform about the quality criteria of scientific journals and about their inclusion in the evaluation indices.
- Interest groups: PDI
