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To help improve the services offered, library users may:
- Receive special attention to their information needs, concerns, questions, etc. with regard to the services offered by the unit.
- Give their opinion on the quality of the services offered by the unit.
- Make suggestions for improvement.
- Make a formal complaint when the services provided prove unsatisfactory.
To contact the SBD, please use any of the following:
| Open communication paths: | |
|---|---|
| Telephone | (+34) 96 398 31 40 |
| Mailing address | C/ Universitat, 2 - 46003 VALENCIA |
| Fax | (+34) 96 386 48 33 |
| biblioteca@uv.es | |
| Personal attention | Timetables are available on the website |
| Online attention | The Library responds |
| Mailbox for complaints, suggestions, and comments | Access |
| Surveys | Access |
| Social media | Access |
Complaints and suggestions received in the unit will be answered within one month.
