• IND1. Student satisfaction index regarding the availability of faculty-recommended library materials. [C1]
• IND2. Researcher and faculty satisfaction index regarding the adequacy of the library collection for their research needs. [C1]
• IND3. Student satisfaction index regarding library loan services. [C2]
• IND4. Researcher and faculty satisfaction index regarding library loan services. [C2]
• IND5. Student satisfaction index regarding information received (online or in person) on the use of the library and its resources. [C3]
• IND6. Student satisfaction index regarding the attention and treatment received from library staff. [C4]
• IND7. Researcher and faculty satisfaction index regarding the attention and treatment received from library staff. [C4]
• IND8. Student satisfaction index regarding the adequacy of spaces for study and learning. [C5]
• IND9. Degree of compliance with the publication of the extended opening hours on the website 10 days in advance. [C6]
• IND10. Student satisfaction index regarding online library services. [C7]
• IND11. Researcher and faculty satisfaction index regarding online library services. [C7]
• IND12. Number of documents added to SOMNI per year. [C8]
• IND13. Number of documents added to RODERIC per year. [C9]
• IND14. Degree of compliance with the quarterly review of the Accessibility section of the SBD website. [C10]
• IND15. Percentage of sexennial reports prepared. [C11]
• IND16. Number of articles published per year through the OJS. [C12]

NOTE: For each indicator, the commitment code to which it is linked is indicated in brackets. [ ]