University of Valencia logo Logo del portal

  • Estudiants

With the completion of the period of validity of the SBD’s first Service Charter, approved by the Universitat de València (UV) Board of Governors in October 2010, we have prepared a new version in which we have attempted to provide our users with the best possible service, taking into account the numerous changes in the field and paying special attention to suggestions received through user satisfaction surveys and questionnaires.

The decision to update this Service Charter is a direct result of the Universitat de València’s Strategic Plan for 2012-2015, which establishes the need to utilize this management tool throughout the various entities within the University.

CdS Shortened

General Leaflet

Leaflet for Researchers

Full version

Accessible version

Carta de serveis Carta de serveis Carta de serveis

Carta de serveis

Carta de serveis


This website uses proprietary and third-party cookies for technical purposes, traffic analysis and to facilitate insertion of content in social networks on user request. If you continue to browse, we consider that you are accepting its use. For more information please consult ourcookies policy